Our client, a dynamic and growing tech company, is seeking an experienced and strategic Gerente de Recursos Humanos Estratégico (Head of HR) to lead its HR function in Monterrey, Nuevo León . This senior leadership role is responsible for developing and executing HR strategies that align with the company's mission, vision, and business objectives. The Head of HR will oversee all aspects of the HR department, including talent acquisition, employee relations, performance management, compensation and benefits, organizational development, and compliance. We are looking for a proactive leader with a proven ability to build and scale HR programs in a fast-paced environment. The idóneo candidate will be a trusted advisor to the executive team, driving cultural initiatives and fostering an environment of employee engagement and high performance. This is a significant opportunity to shape the future of a forward-thinking organization in Monterrey .

Key Responsibilities

- Develop and implement comprehensive HR strategies and initiatives aligned with business goals.
- Oversee all HR operations, including talent acquisition, employee engagement, performance management, learning and development, compensation, and benefits.
- Lead the HR team, providing guidance, mentorship, and support.
- Partner with senior leadership to advise on organizational design, workforce planning, and change management.
- Develop and maintain HR policies and procedures, ensuring compliance with labor laws and regulations.
- Foster a positive and inclusive company culture that attracts and retains top talent.
- Manage employee relations issues and ensure fair and consistent application of policies.
- Oversee talent management and succession planning programs.
- Manage the HR budget and ensure cost-effective HR operations.

Requirements

- Master's degree in Human Resources, Business Administration, or a related field.
- Minimum of 10 years of progressive HR experience, with at least 5 years in a senior leadership role (HR Manager, Director, or Head of HR).
- Proven experience in developing and implementing HR strategies in a technology or fast-growth environment.
- Strong knowledge of all HR functions, including Mexican labor law and compliance.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to influence and partner with executive leadership.
- Experience in change management and organizational development.
- Proficiency in HRIS and other HR technologies.
- Fluency in Spanish and English.

Benefits

Our client offers a highly competitive executive salary, a comprehensive benefits package, and significant opportunities for professional growth. This includes top-tier health insurance (medical, dental, vision), life insurance, and disability coverage. We also provide a generous retirement savings plan and performance-based bonuses. The company strongly supports continuous learning and professional development through training programs, conferences, and educational assistance. Employees benefit from a flexible remote work policy, promoting excellent work-life balance, and a collaborative, innovative work environment. Additional perks include ample paid time off and opportunities to shape the strategic direction of a leading organization in Nuevo León .
Join us and make a lasting impact.

Additional Information

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Periferico Oriente 1274, Colonia Perisur, Hermosillo Sonora 83290, Mexico
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices,



and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
**At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.**

Mexico-Queretaro (ST-651)
Mexico-Hermosillo (ST-650)
Full time
JR3837
Responsible for all segments of the general accounting function. Supervises the maintenance of one or more accounting systems directly. Ensures integration of data produced into systems and supports objectives of financial analysts. Ensures the accurate compilation, analysis and reporting of accounting data and revenue.
Performs professional accounting work including compilation, consolidation, and analysis of financial data. Requires an understanding of accounting fundamentals and principles and bookkeeping experience. Include any or all the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation. Maintains or oversees the maintenance of accounts and records in such areas as disbursements, expenses, tax payments, and income.
The accountant would be responsible for all aspects of finances in our entity. This position would be responsible for but not be limited to: Accounts Payable, Accounts Receivable, purchasing, invoicing / factura, IVA (taxes), tax submissions and returns, book keeping, monthly reports (local Mexico / corporate USA), aging / collections, inventory, accruals, journal entries, MEARS reporting, inter-company transfers, and overseeing / backup the admin assistant position (general office duties).
Responsibilities include but are not limited to:
Maintains general and subsidiary ledgers of the facility, preparing operating and financial statements, reconciling bank statements, and currency conversion as needed. Directs fixed asset control and depreciation, accrual to meet anticipated liabilities, preparation of general tax reports such as those for sales, payroll, and personal property taxes, and payable/receivables.
Assists in the development of goals, policies, priorities, and procedures relating to financial management, budget, accounting, and/or payroll. Coordinates preparation of external audit materials and external financial reporting.
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Tax Preparation & Accounting Specialist | Remote | Monterrey

Monterrey OpsArmy





Tax Preparation & Accounting Specialist (CPA / Enrolled Agent Preferred)

We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll .

This role requires genuine technical accounting judgment , not just scripted responses or basic ticket routing. The ideal candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.

Schedule & Coverage

- Required coverage window: 8:00 AM–8:00 PM Eastern Time (ET)
- Individual schedules will be staggered to provide coverage during US business hours.
- Ability to work shifts that overlap with US business hours is required .
- Specific shifts and weekly schedules will be finalized with the client.

Key Responsibilities

- Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
- Investigate and resolve escalated and directly assigned accounting and tax support tickets.
- Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions .
- Assist customers with:
- Tax-related inquiries
- Tax notices
- Filing status questions
- Tax return-related questions within the authorized scope

- Support payroll questions, setup, processing issues, and troubleshooting .
- Communicate technical findings clearly and professionally through Zendesk, email-style ticket responses, and scheduled phone support .
- Independently investigate issues, identify root causes , and coordinate with internal specialists when necessary.
- Document resolutions and maintain accurate customer records .
- Identify recurring issues and opportunities to improve workflows and knowledge resources .
- Adapt to new internal systems as the client transitions away from Zendesk.
- Learn and work effectively with proprietary platforms and AI-assisted workflows .

Required Qualifications

- Demonstrated professional accounting experience , ideally with exposure to US accounting and taxation .
- Strong working knowledge of:
- Bookkeeping
- Tax return review
- Account reconciliations
- Payroll
- Financial reporting

- Prior experience handling complex tax and accounting inquiries, tax notices, and customer-facing financial support .
- Excellent written and verbal English communication .
- Strong:

- Analytical skills
- Troubleshooting skills
- Documentation skills
- Independent problem-solving skills

- Ability to explain complex accounting and tax topics to nontechnical customers .
- Comfortable working in a fast-paced, technology-driven environment with evolving workflows.
- Ability to learn new systems, including proprietary platforms and AI-assisted workflows .

Preferred Qualifications

- Certified Public Accountant (CPA) — strongly preferred.
- Enrolled Agent (EA) certification — highly desirable, particularly for candidates with US tax experience.
- Background in a Big Four accounting firm, established accounting practice, or comparable professional accounting environment .
- QuickBooks certification or experience .
- International CPA credentials may be considered, provided the candidate can demonstrate relevant knowledge of US accounting and tax practices .

Technical Skills & Tools

- QuickBooks or comparable accounting software
- Microsoft Excel / Google Sheets
- Zendesk — preferred, not required; training can be provided.
- Slack or similar collaboration tools
- Familiarity with tax preparation and payroll software is beneficial.
- Ability to learn proprietary platforms and AI-assisted workflows .

What We Prioritize

Candidates should demonstrate the following priority of skills:

- Technical accounting expertise — first priority
- Communication and problem-solving skills — second priority
- Prior support platform experience — third priority

Important Scope & Compliance Note

Advice, tax review, and other regulated activities must remain within the individual's qualifications and the client's approved responsibilities .

This position requires sound technical accounting judgment and the ability to handle complex issues appropriately while staying within the authorized scope of the role.

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📌 Head Of Accounting & Tax (Hermosillo)
🏢 Albo
📍 Hermosillo