Zendesk, Inc. is seeking a senior, autonomous operator to act as the primary business partner for SOW-based Professional Services within General Services. You will own deal review, delivery methodology, and day-to-day process efficacy, while partnering across Services to optimize work and outcomes.
A focus on AI and automation will shape scalable improvements. You will develop operational reporting, strengthen PS Ops backbone, and build rhythms across teams to align priorities and grow the