Shure Incorporated is seeking an IT Support Analyst to assist with day-to-day IT support for end users globally. The role focuses on maintaining SLAs, deskside support, user training, and adoption of new technologies across regions.
Responsibilities include incident management, service request handling, and leveraging ServiceNow for 24/7 integral support. You will also support IT infrastructure projects and vendor coordination in a dynamic environment.
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📌 Global Desktop Support Analyst (Contractor) | Flexible Work (Ciudad Juárez)
🏢 Shure
📍 Ciudad Juárez
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