Position Overview We are seeking a highly experienced Senior ServiceNow Developer to join our team and support the design, development, and optimization of enterprise-grade solutions on the ServiceNow platform.
This role requires deep technical expertise, strong understanding of ITSM processes, and the ability to collaborate effectively with integral stakeholders in a fast-paced, regulated environment.
Role Details - Position Title: Senior ServiceNow Developer - Employment Type: Full-time (40 hours per week) - Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM - Holiday Schedule: United States holidays - Contract Duration: 12 months (estimated) - Start Date: ASAP - Language Requirement: Advanced English - Education: Bachelor's degree in Computer Science, Engineering, or a related discipline - Professional Experience: Minimum of 7 years of relevant experience Key Responsibilities - Lead the design, development, and implementation of ServiceNow applications, modules, and workflows in alignment with business and IT objectives.
- Develop and maintain custom ServiceNow components, including: - Business Rules - UI Policies - UI Scripts - Client Scripts - Notifications - Design and support integrations using REST and SOAP APIs to ensure seamless interoperability with external systems.
- Configure, enhance, and maintain core ServiceNow modules, including:



- Incident Management - Problem Management - Change Management - Service Catalog - Ensure all implementations comply with internal security standards, governance policies, and ITIL best practices.
- Plan and execute platform upgrades while ensuring system stability, performance, and scalability.
- Partner with ITSM process owners and business stakeholders to gather requirements and translate them into clear technical specifications.
- Provide advanced technical support, troubleshooting, and root-cause analysis for ServiceNow-related issues.
- Collaborate with cross-functional and geographically distributed teams to ensure timely and successful project delivery.
Required / Preferred ServiceNow Certifications - Certified Technical Architect (CTA) - Certified Application Developer (CAD) - Certified Implementation Specialist (CIS) in: - Cloud Provisioning - Discovery - Event Management - Service Mapping - Micro-Certifications (Preferred): - Flow Designer - IntegrationHub - App Engine Studio - Predictive Intelligence Professional Profile - Demonstrated experience delivering complex ServiceNow implementations in large-scale or enterprise environments.
- Strong communication skills with the ability to engage effectively with technical and non-technical stakeholders.
- Proven ability to work independently while maintaining a high level of accountability and ownership.
- Experience operating in international, distributed teams and supporting US-based business operations.
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📌 Servicenow Developer (México)
🏢 Sqdm
📍 México