# Apply With Us## Associate Sales Manager
- B2B Sales
- BilingualApply: MEX Mexico City Downtown Insurgentes: Full time: Posted Today: R1772278Job Title:Associate Sales Manager
- B2B Sales
- BilingualJob DescriptionThe Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.You have:* 3 to 5 years of proven work experience in a leadership sales role (must)* 3+ years of Sales B2B experience (must)* 1+ years of BPO experience (desirable)* English Proficiency B2+ (must) // French is a plus in your application* Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)* A passion for customer experience and driving team results
* Experience in operations (BPO) and strategy building
* Excellent Coaching history
* A record of developing and retaining great employees
* Experience maximizing revenue through best practices
* Experience working with Salesforce.com or similar CRM




* Experience finding solutions as a manager
* Change Management skillsYou will:* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
* Be a point of escalation for our clients and respond promptly to any issues
* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
* Work with client contact on reporting and forecasting
* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
* Work with client contact on reporting and forecasting
* Coordinate team incentives and Sales Performance Incentive FundsLocation:MEX Mexico City Downtown InsurgentesLanguage

Requirements:
English (Required), Mexican Spanish (Required)Time Type:Full time

📌 Associate Sales Manager (Ciudad de México)
🏢 Concentrix
📍 Ciudad de México