Company Description Clientship CX is an AI-powered enterprise SaaS platform focused on customer experience analytics and journey communications management. The company helps organizations understand and improve every stage of the customer journey through data-driven insights and automation. Guided by the vision of making customers happy and companies healthy, Clientship CX builds tools that empower teams to act quickly and intelligently.

Its mission to democratize customer experience (CX) drives a culture of innovation, accessibility, and impact for businesses of all sizes.

Role Description The Cyber Security Analyst at Clientship CX is a full-time on-site role based in Mexico City, Mexico. This role is responsible for monitoring systems and networks, identifying potential threats, and responding to security incidents in a timely and structured manner. The analyst will perform vulnerability assessments, support secure application development practices, and analyze malware or suspicious activity to prevent and mitigate attacks.

Day-to-day tasks include reviewing security logs, maintaining security tools, collaborating with engineering and operations teams on security best practices, and contributing to policies, documentation, and compliance efforts.



The role also involves staying current with emerging threats and recommending improvements to strengthen the company’s security posture.

Qualifications

- Candidates should possess strong Cybersecurity and Analytical Skills to identify, assess, and respond to security risks and incidents.
- Candidates should possess Network Security skills to secure infrastructure, monitor traffic, and manage firewalls and intrusion detection/prevention systems.
- Candidates should possess Application Security skills to review code, assess vulnerabilities, and support secure software design and deployment.
- Candidates should possess Malware Analysis skills to investigate, classify, and remediate malicious software and related threats.
- Relevant qualifications include experience with security frameworks (e.g., NIST, ISO 27001), SIEM tools, and incident response processes.
- Beneficial qualifications include a degree in Computer Science, Information Security, or a related field, and certifications such as CompTIA Security+, CEH, or CISSP.
- Ability to communicate clearly with technical and non-technical stakeholders, work collaboratively in cross-functional teams, and maintain a high level of integrity and confidentiality.
- Fluency in English and Spanish, and experience in SaaS or cloud-based environments, are advantageous.

📌 Cyber Security Analyst (Ciudad de México)
🏢 CLIENTSHIP
📍 Ciudad de México