General, inclusive and innovative
- welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work. We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. The Managed Services Associate provides day-to-day administrative and operational support to Amazon Delivery Service Partners (DSPs) using Smart Recruiters, supporting the smooth running of their recruitment activities. This is a junior, customer-focused role that combines recruitment administration, system support, case management, customer service, and basic troubleshooting. This role acts as a key point of contact for DSPs, helping users navigate Smart Recruiters, resolve questions, complete administrative requests, and follow established recruitment processes. Support DSP onboarding by providing basic platform guidance, walkthroughs, and training. Respond to customer questions through cases, emails, meetings, and check-in calls. Support basic configuration and updates within Smart Recruiters, following established processes and guidelines.



Assist with related recruitment technology and integrations, including tools such as Docusign, Indeed, Smart Message/SMS, and calendar integrations. Maintain accurate applicant tracking system data and ensure data integrity. Support recruitment administration activities, including pre-employment screening and reference check processes where applicable. Experience in customer service, administration, recruitment, HR, operations, or technology support. Strong attention to detail and commitment to data accuracy. Volunteer day
- you get one additional paid day off each year to volunteer for a cause that matters to you Competitive benefits package including company-paid medical, dental, vision, and life insurance; vacation and paid holidays; We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. If you require any accommodations or have any accessibility needs, please reach out via email ** or make a member of our Talent Acquisition team aware at any time. #

📌 Admin & Recruitment Specialist (Monterrey)
🏢 Ams
📍 Monterrey