IT Help Desk Engineer (Veracruz)

IT Help Desk Engineer (Veracruz)

26 oct
|
mroads
|
Veracruz

26 oct

mroads

Veracruz

One of our clients seeking for Senior Support Developer position at [Hybrid /Actipan, Benito Juárez, * Ciudad de México]. Required

Experience:
7-10 years in application support, SRE, or platform engineering, with strong incident management and customer-facing skills.
Technical

Skills:
API troubleshooting, Kubernetes/container logs, APM and distributed tracing (preferably Dynatrace), and basic Python or Node.
Js.
AI Platform Knowledge: Understanding of LLMs, tokens, embeddings, guardrails, and AI workflows; ability to debug production issues and elevate effectively.
Documentation & Nice-to-Haves: Write incident reports, SOPs, and technical documentation; familiarity with LiteLLM, Temporal, Kafka, AWS Bedrock/EKS, Harness, SSO, Cursor, and MCP tools.
Regards,Shravan **#J-*-Ljbffr

📌 IT Help Desk Engineer (Veracruz)
🏢 mroads
📍 Veracruz

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