Company
Qualcomm Intl Inc., Mexico Branch Office
Job Area
Information Technology Group, Information Technology Group > IT Engineering
General Summary
We are looking for a Senior Jenkins Administrator to own and evolve our enterprise Jenkins platform used by multiple engineering teams.
In this role, you will manage Jenkins as a highly available, secure, scalable CI/CD service, deployed across Linux virtual machines, Kubernetes clusters, and cloud infrastructure.
You will lead platform operations, reliability engineering, security hardening, and automation—ensuring Jenkins remains a dependable backbone for build, test, and deployment workflows.
You will partner closely with application teams, SRE/Platform Engineering, Security, and Infrastructure to deliver a robust Jenkins service with clear operational standards, observability, and governance.
Responsibilities
Jenkins Platform Operations & Administration
Own day‐to‐day administration of Jenkins controllers (shared and/or dedicated), including configuration, upgrades, plugin lifecycle management, and scaling.
Manage Jenkins at an infrastructure/platform level: controller sizing, agent strategy, capacity planning, and overall platform reliability.
Standardize Jenkins configurations using "configuration as code" practices (e.g., controller configuration management, repeatable provisioning).
Implement operational runbooks, on‐call readiness, incident response procedures, and root cause analysis for Jenkins platform issues.
Reliability, Availability & Performance Engineering
Ensure high availability, resilience, and performance of Jenkins infrastructure across VMs and Kubernetes.
Design and implement backup/restore strategies (controller configuration, job metadata where applicable,



secrets references, and artifacts integration points).
Define and track SLOs/SLAs, platform health KPIs, and continuous improvements to reduce MTTR and operational toil.
Troubleshoot complex issues spanning Jenkins, agents, networking, storage, DNS, certificates, identity, and underlying OS/K8s layers.
Kubernetes, Containers & Build Agents
Operate Jenkins on Kubernetes (where applicable), including controller deployments, ingress, persistent storage, and network policies.
Build and maintain enterprise‐grade agent container images (toolchains, security baselines, patching, provenance).
Optimize agent provisioning strategy (static vs. dynamic agents), resource quotas/limits, node/pod scheduling, and isolation for multi‐tenant environments.
Establish governance around agent images, tool versions, and dependency management to ensure consistency and reproducibility.
Security, Compliance & Governance
Implement secure Jenkins patterns: RBAC/authorization, least privilege, credential governance, secrets management integrations, and auditability.
Drive platform hardening: secure plugin usage, controller/agent isolation, network restrictions, and secure defaults.
Partner with Security teams to remediate vulnerabilities and ensure compliance with enterprise policies (e.g., access reviews, logging, change control).
Cloud & Infrastructure Integration




Support Jenkins deployments and integrations across cloud environments (AWS/Azure/GCP or internal cloud), including IAM concepts and connectivity patterns.
Integrate Jenkins with enterprise services such as artifact repositories, container registries, SCM systems, secret stores, and observability stacks.
Automate provisioning and changes using Infrastructure as Code (IaC) and CI/CD for platform components.
Stakeholder Enablement & Support
Provide best practices, consultation, and platform support for application teams consuming Jenkins (tenants).
Create clear documentation, onboarding guides, and self‐service patterns to improve developer experience while maintaining governance.
Participate in change management, release planning, and communications for platform maintenance windows and upgrades.
Minimum Qualifications
3 years' experience with a bachelor's degree, 5 years without of the following: CI/CD, DevOps, SRE, or Platform Engineering with 3+ years hands‐on Jenkins administration in enterprise environments.
Strong experience managing Jenkins controllers and plugins, including upgrades, compatibility management, and operational troubleshooting.
Solid Linux systems administration skills (processes, systemd, networking, storage, performance, troubleshooting).
Working experience with Kubernetes concepts (deployments, services/ingress, PV/PVC, RBAC, namespaces, resource management, troubleshooting).
Strong understanding of Docker/containers (image creation, registries, runtime basics, security scanning fundamentals).
Experience with scripting and automation (e.g., Bash, Python, Groovy, or similar) for operational tasks and repeatability.

📌 Senior Jenkins Administator (Veracruz)
🏢 QUALCOMM
📍 Veracruz