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We are seeking an experienced IT/OT Application Support & Integration Lead to support, configure, and manage industrial applications and alarm management systems within manufacturing and operational environments. The idóneo candidate will possess strong expertise in IT/OT integration , industrial systems, cloud technologies, and project delivery, with a strong understanding of operational technologies such as SCADA, MES, Asset Reliability, and Process Engineering systems .
Key Responsibilities Provide application support and administration for Alarm Management Systems , including PCN Alarm Management solutions.
Configure, maintain, and troubleshoot applications, databases, network connections, firewall configurations, reporting tools, and dashboards.
Support integration between IT and Operational Technology (OT) environments.
Manage SQL database connectivity, application configurations, and system performance monitoring.
Collaborate with engineering, operations, and project teams to ensure reliable application performance.
Support and enhance solutions related to SCADA, MES, Operations, Asset Reliability, and Process Engineering .
Drive cloud-enabled initiatives leveraging Microsoft Azure , Mobility, IoT, and Big Data technologies.
Lead and participate in digital transformation and modernization projects.
Ensure successful project delivery through planning, execution, testing, and deployment activities.
Develop operational documentation, support procedures, and system configuration standards.
Coordinate with cross-functional stakeholders to resolve complex technical issues and improve system reliability.
Support continuous improvement efforts across IT/OT ecosystems.
Required Skills & Qualifications Technical Skills Strong experience supporting Alarm Management Systems .




Experience with PCN Alarm Management solutions preferred.
Knowledge of PAS PSI systems is highly desirable.
Experience with: Application configuration and administration
SQL Databases and database connectivity
Network connectivity and firewall configuration
Reporting and dashboard setup/configuration

Strong understanding of IT/OT Integration concepts and architectures.
Experience with: SCADA Systems
Manufacturing Execution Systems (MES)
Operations Technology environments
Asset Reliability solutions
Process Engineering applications

Familiarity with Microsoft Azure , Cloud Computing, Mobility, IoT, and Big Data platforms.
Experience delivering end-to-end technology projects and transformation initiatives.
Professional Skills Excellent organizational and communication skills.
Strong team management and stakeholder management capabilities.
Ability to perform effectively in high-pressure environments.
Strong analytical and problem-solving skills.
Flexible attitude with a continuous learning mindset.
Demonstrated ability to work collaboratively in cross-functional teams.
Preferred Qualifications Experience in industrial manufacturing, process industries, energy, oil & gas, chemicals, or similar operational environments.
Exposure to digital transformation, Industry 4.0, and smart manufacturing initiatives.
Knowledge of alarm rationalization, alarm performance monitoring, and operational excellence frameworks.
Experience Required 8+ years of experience in IT/OT systems, industrial applications support, or related technical roles.
Proven experience in project execution, delivery, and transformation programs.
Demonstrated experience working with enterprise and operational technology platforms in industrial environments.
Location: Mexico
Hiring Model: FTE

Job Segment: Cloud, Technical Support, Database, Process Engineer, SQL, Technology, Engineering

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📌 Specialist - Industrial IoT (Nezahualcóyotl)
🏢 LTM
📍 Nezahualcóyotl