DXC Technology Morocco is seeking a seasoned Field Service Operations Lead to oversee regional field technicians, optimize dispatch, and ensure coverage and SLA adherence across multiple locations. You will coordinate teams, monitor KPIs, manage escalations, and collaborate with Technical Support, Operations, Service Desk and Customer Service to deliver reliable IT services and continuous improvement.
Fluency in Spanish and English is required; the role emphasizes leadership, planning, and
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📌 Field Service Operations Lead (Nezahualcóyotl)
🏢 DXC Technology Morocco
📍 Nezahualcóyotl
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