Field Service Operations Lead | Dispatch & SLA Expert (Nezahualcóyotl)

Field Service Operations Lead | Dispatch & SLA Expert (Nezahualcóyotl)

26 oct
|
DXC Technology
|
Nezahualcóyotl

26 oct

DXC Technology

Nezahualcóyotl

DXC Technology Company is seeking a Senior Field Service Operations Lead to oversee multi-site field technician teams, optimize dispatch, and ensure SLA integrity across large geographic areas. You will coordinate schedules, monitor KPIs, and collaborate with support, operations, and service desks to maintain service continuity.
This role requires strong leadership, planning, and communication skills in Spanish and English, with a focus on resource allocation and process improvement in a

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📌 Field Service Operations Lead | Dispatch & SLA Expert (Nezahualcóyotl)
🏢 DXC Technology
📍 Nezahualcóyotl

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