NTT DATA is seeking a Field Tech Senior Manager to lead the Field Service and Depot teams in Guadalajara, Jalisco, MX. The role focuses on achieving SLA, CSAT, and quality targets while coordinating with client executives and regional leaders. Candidate has 5+ years IT leadership and 3+ years IT experience, with ITIL, Excel proficiency, and strong communication skills. Experience with AI is a plus; onboarding and governance responsibilities are included.
📌 Lead Field Tech (Guadalajara)
🏢 Ntt Data
📍 Guadalajara
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