Levi Strauss & Co. seeks an experienced Major Incident & IT Service Operations Lead to join our integral Command Center. You will drive incident response, change governance, and release readiness across a worldwide technology landscape.
Lead 24/7 operations, coordinate executive communications, and partner with technical teams to improve ServiceNow ITSM, monitoring, dashboards, and resilience. Bachelor's degree required.
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📌 Global Major Incident & ITSM Operations Lead (Nezahualcóyotl)
🏢 Levi Strauss
📍 Nezahualcóyotl
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