Your mission, roles and responsibilities
We’re hiring a Senior Quality Engineer for an automotive manufacturing plant. The position represents the customer within the plant and is responsible for customer claims, 8D responses, customer scorecards, customer portals, Control Plan application, PFMEA follow-up, PPAP submissions, engineering changes, process capability and quality documentation.

This job will require you to:

Carry out the role of representation of the Client

Leader of activities and coaching of plant personnel

Maintain approved criteria between the Client and the UAP

Ensure the application of the Control Plan

Stop the process and shipments in case the Safety and/or Quality of the products is affected

Meeting specific customer requirements

Maintenance of the External and Internal Customer Portals

Communication with Residents & Clients and taking actions in any area of opportunity

Train the operational staff of the UAP in the principles of Quality (Operators, GL and SV)

Maintenance of Quality documents, Control Plan and monitoring of AMEF with Process Engineer

Ensure that all Customer claims (Int and Ext)



are answered in a timely manner through 8Ds

Keep the UAP and Quality Management informed about the problems in the area

Help lead continuous improvement activities

Preparation of documents (Final Control Instructions, Visual Aids, Quality Alerts, etc.)

Management of all Customer claims and monitoring until closing

Customer Liaison Management, when applicable. Follow-up on actions, 8Ds for reported issues

Lead PPAP by issues of Engineering or process change, customer requirement

Update documentation due to engineering changes

Your profile and competencies to succeed
To succeed in this position, you will ideally have:

Industrial engineer degree or similar.

Advanced English.

3 years’ experience as quality engineer.

Statistical tools for process control (control charts, calculation of Cp and Cpk)

Preparation and interpretation of Control Plan and FMEA

Interpretation of dimensional reports

Audits to the quality management system

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📌 Senior Quality Engineer (Ciudad Apodaca)
🏢 FORVIA
📍 Ciudad Apodaca