The Loss Prevention Agent plays a critical role in mitigating risks, preventing losses, and ensuring financial stability for CSC Generation Holdings Inc. and its subsidiaries. This role requires a high level of attention to detail, the ability to analyze data, and a commitment to maintaining low chargeback rates across various brands. Review orders to identify suspicious activity and potential fraud across multiple brands.

Make decisions on whether to accept or decline orders in the best interest of the company, based on data analysis and internal guidelines. Manage and reduce chargebacks by maintaining brand-specific chargeback goals: Monitor chargeback data to identify trends and take proactive measures to reduce the rate of chargebacks. Data Documentation & Reporting Document all work performed in the assigned company systems or Microsoft tools (Excel, Word, PowerPoint).

Analyze data and reports to identify patterns or root causes of loss, providing regular feedback to the management team. Adapt to versátil working hours,



including potential shifts on Sundays and night hours (00:*:59 hrs). Collaborate effectively with team members and management, demonstrating a low need for supervision while maintaining high productivity.

Key Performance

Indicators (KPIs) Keep the chargeback rate at or below the designated thresholds for each brand. High school diploma or equivalent (Bachelor's degree preferred). Excellent communication skills, with bilingual proficiency in English and Spanish.

Proficient in Microsoft Office (Excel, Word, PowerPoint) and internal systems for documentation. Ability to work independently with minimal supervision. Full time $25,000 mxn pesos gross, monthly $Home office 100% paid training. 10-hour shift This benefit applies only upon completion of the seasonal contract.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

📌 Bilingual Seasonal Loss Prevention Agent (México)
🏢 CSC-Generatio
📍 México