1. User lifecycle management: develop localized acquisition/activation/retention/monetization strategies (via local channels, partnerships, personalized initiatives) aligned with mexican user habits.

2. Product operations: monitor daily product performance, resolve operational issues, collect user feedback, and collaborate on feature testing/optimization with the product team.

3. Data & performance: track core metrics (cac, conversion, retention, ltv, default rate) via excel/sql/tableau; analyze data to iterate strategies and report insights.

4. Compliance & risk: ensure operational compliance with mexican regulations (condusef, buro de crédito, data privacy laws); coordinate with risk teams to control default rates.

5. Cross-team collaboration:



align with local sales/marketing/partners; act as a liaison between regional hq and local teams to share market insights.

1. 3+ years in fintech product operations, or a similar role, proven track with credit/bnpl products and user lifecycle management.

2. Knowledge: deep understanding of credit user behavior, market dynamics, and fintech regulations.

3. Strong organizational and communication skills. Experience with project management tools is helpful.

5. Education: bachelor’s degree in business, marketing, finance, or related fields (master’s a plus).

6. Language: spanish, english, preferably chinese.

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📌 Product operations manager(a138492) (México)
🏢 Duxi Finanzas
📍 México