Lead Field Tech & Service Delivery Manager (Lagos de Moreno)

Lead Field Tech & Service Delivery Manager (Lagos de Moreno)

26 oct
|
Ntt Data
|
Lagos de Moreno

26 oct

Ntt Data

Lagos de Moreno

NTT DATA is seeking a Field Tech Senior Manager to lead the Field Service and Depot teams in Guadalajara, Jalisco, MX. The role focuses on achieving SLA, CSAT, and quality targets while coordinating with client executives and regional leaders. Candidate has 5+ years IT leadership and 3+ years IT experience, with ITIL, Excel proficiency, and strong communication skills.

Experience with AI is a plus; onboarding and governance responsibilities are included.

📌 Lead Field Tech & Service Delivery Manager (Lagos de Moreno)
🏢 Ntt Data
📍 Lagos de Moreno

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