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Reimagining Medicine Starts With Our PeopleWe are seeking a strategic, analytical, and collaborative professional to join our Marketing Operations team as a Marketing Strategy Specialist. In this role, you will serve as a trusted operations partner, supporting business planning, process excellence, governance, and continuous improvement initiatives. You will leverage data, analytics, and cross-functional collaboration to drive informed decision-making, enhance organizational effectiveness, and enable successful execution of strategic priorities.
This position offers an opportunity to contribute to business transformation, operational excellence, and digital innovation while working closely with diverse stakeholders across the organization.

About the Role
Key ResponsibilitiesBusiness Operations & GovernanceCoordinate and manage team operating rhythms, governance forums, leadership meetings, organizational events, and planning activities.
Monitor priorities, decisions, action items, risks, and dependencies to support effective execution and delivery of business objectives.
Maintain and optimize collaboration platforms, knowledge repositories, SharePoint sites, Teams channels, and project management tools.
Ensure business documentation, dashboards, and team resources remain accurate, current, and accessible.
Strategic Planning, Analytics & Process ExcellenceTranslate business objectives into actionable plans, measurable milestones, and operational priorities.
Analyze business data and performance metrics to develop actionable insights and recommendations.
Track resource utilization, capacity, and workload trends to support planning and decision-making.
Document business processes, workflow maps,



and operational requirements to enable process improvements and standardization.
Identify opportunities to improve efficiency, reduce complexity, and enhance organizational performance.
Support business reviews, annual planning activities, and portfolio management initiatives.
Innovation & Digital EnablementContribute to automation, artificial intelligence (AI), and digital transformation initiatives that improve operational effectiveness.
Gather business requirements and coordinate implementation activities for new tools, solutions, and process enhancements.
Promote adoption of best practices, agile ways of working, and continuous improvement methodologies.
Support the development and maintenance of reporting tools, dashboards, and performance metrics.
Develop executive presentations, business cases, reports, and communication materials to support leadership decision-making.
Foster a collaborative, inclusive, and solutions-oriented environment across stakeholders and business partners.
Required QualificationsBachelor's degree in Business Administration, Marketing, Life Sciences, Operations, Analytics, or a related field, or equivalent experience.5+ years of experience in business analysis, business operations, strategic planning, process improvement, project management, consulting, or a related discipline.
Strong analytical and problem-solving skills with the ability to convert data into clear insights and recommendations.




Experience creating executive-level presentations, reports, dashboards, and business communications.
Familiarity with Agile methodologies, continuous improvement practices, or operational excellence frameworks.
Working knowledge of analytics, automation, AI-enabled solutions, and digital tools.
Strong proficiency with Microsoft 365 applications, including PowerPoint, Excel, Teams, and SharePoint.
Preferred QualificationsExperience supporting Marketing Operations, Content Operations, Commercial Operations, or related business functions.
S. pharmaceutical industry, including marketing review and approval processes.
Familiarity with Medical, Legal, and Regulatory (MLR) review processes and associated governance requirements.
Experience supporting digital transformation, automation, or process optimization initiatives.
Knowledge of resource planning, capacity management, and operational performance measurement.
Experience facilitating cross-functional workshops, governance forums, or stakeholder alignment sessions.
Certification or formal training in Agile, Lean, Six Sigma, project management, business analysis, or related disciplines.
Experience leveraging AI-powered tools to improve business processes, productivity, or decision-making.
Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a ** y permítanos conocer la naturaleza de su solicitud y su información de contacto. Why Novartis: Helping people with disease and their families takes more than innovative science. R

📌 Marketing Operations Project Specialist (México)
🏢 Novartis
📍 México