Zendesk is looking for a customer-focused Data Migration Engineer II to help enterprise customers successfully migrate their business-critical data into and out of Zendesk. This role combines software engineering, data engineering, customer consulting, and AI-assisted development to design scalable migration solutions that enable successful customer implementations. As a Data Migration Engineer II, you will partner directly with customers, Project Managers, Technical Architects, and Product teams to understand complex business requirements and translate them into secure, reliable, and efficient migration solutions. This role is ideal for an engineer who enjoys solving complex technical challenges, working directly with customers, building automation, and using modern engineering practices to improve delivery quality and efficiency.
Design, build, and optimize data extraction, transformation, validation, and loading (ETL) processes. Create reusable utilities that reduce implementation effort across migration projects. Use AI-assisted software development tools (GitHub Copilot, ChatGPT, Cursor, Claude Code, or similar) to improve engineering productivity while maintaining high standards for code quality, security, and testing. Develop intelligent automation for data validation, field mapping, reconciliation, exception handling, and migration reporting. Work closely with Technical Architects and Project Managers to deliver successful customer implementations. Troubleshoot complex migration issues involving APIs, databases, integrations, and application data. Maintain technical expertise across the Zendesk platform, APIs, import/export capabilities, and integration technologies.



Contribute ideas that improve automation, delivery efficiency, customer experience, and overall migration quality.
Basic Qualifications3+ years of professional software engineering experience.2+ years of Python development experience.
Strong SQL skills and experience working with relational databasesExperience working with REST APIs, JSON, XML, CSV, and other structured data formats.
Experience with Git and collaborative software development workflows.
Experience troubleshooting complex data transformation and integration challenges.
Experience using AI-assisted software development tools (GitHub Copilot, ChatGPT, Cursor, Claude Code, or similar) as part of the software development lifecycle.
Ability to manage multiple concurrent customer projects in a fast-paced environment.
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.
Preferred QualificationsExperience delivering software in a Professional Services, Consulting, or customer-facing engineering environment.
Experience building cloud-native applications using AWS, Azure, or Google Cloud.
Familiarity with Large Language Models (OpenAI, Anthropic, Azure OpenAI, Google Gemini, or similar) through APIs or AI development tools.
Understanding of software architecture, clean code principles,



and software design patterns.
The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster general diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to ** with your specific accommodation request. #

📌 Data Modellers (México)
🏢 Zendesk
📍 México