Lead the execution of the Learning & Development strategy for the Mexico sub-region (South), within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.

Key job responsibilities

- - Owns strategy execution within a defined framework.
- - Contributes to sub-regional strategic planning and influences their team's roadmap.
- - Translates operational pain points into learning solutions.
- - Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.
- - Defines and tracks metrics measuring team progress, associate experience, and operational excellence.
- - Develops mechanisms to report on training effectiveness.
- - Leads regional and national-scope programs.
- - Independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.
- - Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

BASIC QUALIFICATIONS

- - Bachelor's degree in Operations,



Supply Chain Management, Engineering, or another technical field
- - Experience working with cross-functional teams
- - Experience defining and implementing process improvement initiatives using data and metrics
- - Speak, write, and read fluently in English
- - Experience building and managing teams
- - Experience in high-volume manufacturing environments
- - Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience performing ad hoc analysis using advanced Excel
- - Knowledge of general AI tools
- - Experience with Learning Management Systems (LMS)

PREFERRED QUALIFICATIONS

- - Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training
- - Experience with creating & improving a variety of processes across product types & teams
- - Experience with machine learning (ML) tools and methods
- - MBA and L&D; certifications.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

📌 Learning Manager Utr (Mérida)
🏢 Servicios Comerciales Amazon México S. De R. L. De C. V.
📍 Mérida