Multi-Color Corporation (MCC) is seeking an IT Service Desk Analyst to provide Tier 1 and advanced IT support in a 24/7 environment. You will troubleshoot hardware, software, and networking issues, and assist with Office 365, VPN, and remote desktop access.
Collaborate with IT and operations teams, document solutions, and participate in deployments. The role requires strong customer service, problem-solving, and the ability to manage multiple issues in a fast-paced setting.
📌 24/7 IT Service Desk Analyst — Hybrid/Remote (Monterrey)
🏢 MCC
📍 Monterrey