26 oct
|
Vontier
|
Monterrey
Invenco by GVR is seeking a Sr. Customer Support Analyst (L3) to join the Technical Support Team in Monterrey. This role focuses on advanced troubleshooting of retail POS systems, hardware and software, escalations, and coordinating with vendors to resolve complex issues.
You will also mentor Level 2 staff, contribute to knowledge base articles, and help optimize performance of retail technologies. A strong customer-service mindset and experience in retail support are required.
📌 Senior Retail POS Support Analyst (Monterrey)
🏢 Vontier
📍 Monterrey