Zatlas is hiring two Customer Support Specialists to own day-to-day operations for a dedicated set of hotel clients in Latin America, Europe, and the US. You will be the main contact for the hotel finance, revenue and front-desk teams, owning KPIs and driving fast, clear resolutions.
You will reconcile deposits and payouts, resolve failed charges, monitor a shared inbox, and triage support requests across channels.
📌 Client Success Specialist (Cancún)
🏢 Zatlas
📍 Cancún