Job Title: Senior Quality & Reliability EngineerAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Description:Job OverviewThe Senior Quality & Reliability Engineer is responsible for ensuring product quality, reliability, and customer satisfaction within the Final Assembly area.
This position drives root cause investigations, corrective and preventive actions, process improvement initiatives, new product validations, and customer quality activities.
The role serves as a key liaison between manufacturing, engineering, suppliers, and customers to ensure compliance with quality requirements, industry standards, and business objectives.The successful candidate will combine strong technical problem-solving skills with effective communication abilities, demonstrating leadership in resolving quality issues, improving processes, and supporting a culture of operational excellence, safety, and continuous improvement.Job RequirementsKey ResponsibilitiesQuality Management & Problem ResolutionLead root cause investigations for manufacturing defects, customer complaints, process deviations, and reliability concerns.Utilize structured problem-solving methodologies including 8D, 5 Why Analysis, Fishbone (Ishikawa), and other quality tools.Develop, implement, and verify corrective and preventive actions (CAPA) to eliminate recurring issues.Support containment activities and drive timely resolution of quality concerns.Analyze quality data and trends to identify opportunities for improvement.Customer & Supplier Quality SupportServe as a quality representative for customer-related issues within the Final Assembly area.Participate in customer calls, meetings, reviews, and quality investigations.Interface with suppliers and cross-functional teams to resolve quality problems and minimize business impact.Prepare and communicate quality reports, presentations, and corrective action responses.New Product Introduction & Product ValidationSupport qualification, validation,



and approval activities for new products and processes.Participate in product launch activities and manufacturing readiness assessments.Coordinate and support PPAP (Production Part Approval Process) submissions as required.Ensure product and process changes meet customer and regulatory requirements.Process Improvement & Operational ExcellenceIdentify and lead continuous improvement initiatives focused on quality, productivity, cost reduction, and process efficiency.Collaborate with Manufacturing and Engineering teams to improve process capability and reduce defects.Utilize data-driven methodologies to improve process performance.Support Lean Manufacturing and Operational Excellence initiatives.Compliance & DocumentationMaintain quality documentation, investigation records, action plans, and supporting reports.Ensure compliance with customer requirements, internal procedures, and applicable quality management systems.Participate in audits, assessments, and compliance reviews as required.Present quality performance updates during operational reviews and cross-functional meetings.Safety & Cross-Functional CollaborationActively participate in plant safety initiatives and promote a strong safety culture.Identify risks and support implementation of preventive actions.Collaborate with Engineering, Operations, Supply Chain, Manufacturing, and Quality teams to achieve business objectives.Support plant-wide initiatives requiring quality and reliability expertise.What your background should look likeRequired QualificationsEducationBachelor's Degree in Engineering or a related technical discipline required.ExperienceMinimum 5-7 years of experience in Quality Engineering, Reliability Engineering, Manufacturing Engineering, Process Engineering,



or related technical roles within a manufacturing environment.Experience working in regulated and quality-driven manufacturing industries.Industry BackgroundCandidates must possess experience in at least one of the following industries:AutomotiveMedical DeviceAerospaceExperience in multiple industries is highly desirable.Technical Skills & KnowledgeRequired:Root Cause Analysis methodologies8D Problem Solving5 Why AnalysisFishbone (Ishikawa) MethodologyCorrective and Preventive Action (CAPA)Manufacturing Process ImprovementStatistical Analysis and Data InterpretationCustomer Quality ManagementQuality Systems and Documentation ControlCross-Functional Project CoordinationPreferred:PPAP (Production Part Approval Process)APQP (Advanced Product Quality Planning)FMEAControl PlansLean ManufacturingSix Sigma methodologiesAS****, ISO ****, ISO *****, IATF *****, or similar quality systemsLanguage RequirementsEnglish - Advanced (Required)The candidate must be comfortable:Leading and participating in customer calls.Communicating with global teams and sister plants.Supporting customer visits and quality reviews.Preparing written technical reports and 8D responses.Participating in training and business discussions conducted in English.Travel RequirementsAbility to travel greater than 10% of the time.Travel may include visits to other manufacturing sites, customer facilities, supplier locations, and training activities.U.S. Visa is highly desirable.CompetenciesThe idóneo candidate will demonstrate:Strong analytical and critical thinking skills.Professional maturity and accountability.Sense of urgency and ownership.Excellent verbal and written communication skills.Ability to work effectively under pressure.Strong organizational and follow-up skills.Effective conflict management and collaboration.Customer-focused mindset.Adaptability and resilience.Results-oriented approach.Job Locations:Posting City: TECATE BCJob Country: MexicoTravel Required: Less than 10%Requisition ID: ******Workplace Type: OnsiteExternal Careers Page: Engineering & Technology#J-*****-Ljbffr

📌 Senior Quality & Reliability Engineer (Tecate)
🏢 Te Connectivity
📍 Tecate