Global It Service Desk Analyst: Enterprise Support & Automation (Xico)

Global It Service Desk Analyst: Enterprise Support & Automation (Xico)

25 oct
|
Levi Strauss &Amp
|
Xico

25 oct

Levi Strauss &Amp

Xico

Levi Strauss & Co. is seeking a Integral Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores worldwide.You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly while minimizing handoffs.
You will troubleshoot Windows, macOS, Microsoft 365, identity, connectivity, and collaboration issues, aiming for high first-contact resolution and adhering to SLA targets.
#J-*****-Ljbffr

📌 Global It Service Desk Analyst: Enterprise Support & Automation (Xico)
🏢 Levi Strauss &Amp
📍 Xico

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