The Operations Coordinator role is essentially the "hub" of an organization's daily activities, responsible for ensuring that people, resources, and schedules align to deliver services or products efficiently. Based on current job postings, this position varies significantly depending on the industry (industrial, logistics, retail, or administrative), but the core function remains bridging the gap between strategic goals and on-the-ground execution.

Core Purpose of the Role

The primary objective is to ensure operational continuity and client satisfaction. This involves managing resources (logistical, financial, and human) with a focus on compliance, cost-efficiency, and timeliness . In industrial settings, this often means overseeing "ONSITE" operations, while in logistics or retail, it focuses on the flow of goods and order fulfillment .

Key Responsibilities

While specific duties vary, they generally fall into these categories:

Resource & Logistics Management

- Planning and Efficiency: Ensuring the efficient use of logistical and operational resources according to company guidelines. This includes coordinating with internal departments to communicate needs and execute plans promptly .
- Dispatch & Scheduling: Scheduling appointments, dispatching technicians, and coordinating sub-contractor work to maximize productivity .
- Inventory & Assets: Conducting physical inventories, ordering materials, receiving equipment, and issuing materials to technicians or operational staff .

Financial & Administrative Oversight

- Budget & P&L;: Managing the financial results and budget execution of operations, including reporting accounting closings (revenue and costs) with their respective Profit & Loss statements .
- Invoicing & Collections: Assisting with invoicing, billing, and monitoring outstanding invoices.



This may include coordinating payment status and collection follow-ups with clients .
- Documentation: Completing contract paperwork, QC paperwork, and ensuring all operational reports are generated and maintained accurately .

Client & Stakeholder Communication

- Client Liaison: Maintaining continuous communication with the client regarding operations and responding promptly to requirements. The goal is to guarantee client satisfaction and operational continuity .
- Cross-Functional Coordination: Acting as a liaison between sales, project managers, technicians, and external vendors to ensure smooth workflows .

Team Leadership & Performance

- Team Management: Leading teams (planners, coordinators, operational staff) to execute processes, promoting a good work environment and organizational culture. Some roles require managing large teams (40+ people) in logistics or distribution centers .
- KPI Monitoring: Tracking operational indicators (KPIs) and preparing high-value reports based on in-depth analysis of activities and processes .

Typical Requirements

- Education: A Bachelor's degree in Engineering (Mechanical, Industrial, Chemical, Environmental), Business Administration, Operations Management, or Logistics is common. For some administrative coordination roles, a High School Diploma/GED may suffice if paired with strong experience .
- Experience: Usually 2 to 3 years of experience in a similar role, operations, logistics, or administrative support. Experience leading teams is often required for industrial or distribution center roles .
- Skills: Strong organizational skills, advanced Microsoft Excel proficiency (for data tracking and reporting), problem-solving abilities, and excellent oral/written communication. Knowledge of ERP systems or specific tools like Salesforce can be a plus .

Job Types: Full-time, Part-time

Pay: $10,000.00 - $23,000.00 per month

Expected hours: 40.0 per week

Work Location: In person

📌 Coordinador de Operaciones (INFONAVIT)
🏢 Karan Corporation
📍 INFONAVIT