Job DescriptionYou manage the in-house operations in the Mondelèz International Digital Services Center to ensure impeccable service delivery that satisfies service level agreements and meets productivity and efficiency targets, emphasizing timely, accurate and complete transaction handling and excellent customer care.How You Will ContributeYou will manage the employee services community in the service center and onshore in countries and manage the relationships between delivery teams and internal customers. To excel in this role, you will report on service-center performance and lead reviews with the functional leadership team and key stakeholders. In addition, you will contribute to global service management agenda and integrate our global scale using simplified and standardized processes and technologies. As part of this job, you will oversee the employee services center's annual budget; handle local change requests and follow the integral employee services governance framework to keep local documentation updated and compliant; manage suppliers delivering services for the processes; and identify service improvements to continuously improve the quality of the service provided. As a people leader, you will training employees and lead, coach, motivate, train and inspire direct reports to deliver the employee services agenda.What You Will BringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:Managing people and relating well with all center colleaguesBeing a team player with demonstrated excellence in communication, interpersonal, and customer service skillsManaging a shared service or BPO delivery center regionally in a general organizationManaging vendor relationshipsProject management with experience managing large-scale projectsData analysis with a focus on accuracy and attention to detailMulti-tasking,



problem solving and managing fluctuating workloadsBuilding relationships, motivating, educating, and mentoringTaking initiativeTechnical Product Owner PayrollThe Technical Product Owner Payroll supports system activities in Payroll area, including analysis, design and implementation of system changes to increase effectiveness and efficiency aligned with corporate strategies, internal controls and Technology standards.Working in a cross-functional environment, the Technical Product Owner Payroll will collaborate closely with global and regional teams to optimize strategical and tactical solutions,

Work with Mondelez Procurement and budget holders with the vendor's Account Managers on the commercial stage of the project.Portfolio Management - maintaining and managing upcoming and current projects in MSPO (Mondelez project and budget tracking system)Background and Knowledge in People services solutions: Good foundational in key applications such as Workday, Service Now, Payroll Systems, Integrations between Workday, time attendance with Payroll and SAP GL/eBanking. Knowledge in SAP and Infor Time Attendance is a plus.Functional process knowledge: Good business process knowledge in the areas of payroll and cross functions related (Compensations, Accounting, Onboarding, Career Live, etc)Other projects - participate in regular Information Security initiatives such as migration to latest Windows Server OS and MS SQL; migration from Azure to AWS environment,



Single Sign On/Multifactor Authentication and updating of CMDB (Mondelez Application Inventory Library).Key role considerationsSolid experience on ADP Payroll vendor solutions, implementing and supporting.Experience on GV payroll project implementation, for top 500's or CPG.Inbound payroll integration, such as Time and Attendance systems or Workday integration via G2 format or similar.Payroll outbound integration to SAP General Ledger (solid background in Payroll Accounting).Technical background on STP connectivity, host to host, and vendor to vendor, idoc integration to SAP.No Relocation support availableBusiness Unit SummaryAt Mondelèz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.Mondelèz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeTemporary (Fixed Term)Service Operations (Delivery)Global Business Services#J-*****-Ljbffr

? Manager, Global Payroll Implementation (México)
? Mondelēz International
? México

📌 Manager, Global Payroll Implementation (México)
🏢 Importante empresa
📍 México