? Client & Interview Coordinator | Hybrid – Puebla

? Location: Puebla, Mexico

? Work Arrangement: Hybrid (Monday–Thursday in office, Friday remote)

? Schedule: Monday–Friday, 9:00 AM–6:00 PM (Puebla time)

? Employment Type: Full-time, direct contractor

About the Role

Are you an outgoing, proactive communicator who enjoys connecting with clients, following up on pending matters, and keeping processes moving?

We’re looking for a Client & Interview Coordinator to support our recruitment operations through proactive client communication, interview coordination, and consistent follow-up.

This role is adecuado for someone who takes initiative, feels comfortable making outbound calls and sending follow-up emails, and knows how to obtain answers rather than simply waiting for responses.

You’ll work closely with clients, candidates, and our internal recruitment team to ensure hiring processes move forward smoothly and efficiently.

Important : This is not a candidate-sourcing or traditional recruiting position. The primary focus is client communication and coordination. Outbound communication is mainly directed toward existing clients and active recruitment processes, not cold calling or lead generation.

?️ Key Responsibilities

- Proactively contact clients by phone and email after candidate submissions to obtain feedback within 24–48 business hours.
- Follow up consistently with clients who have not responded, using phone calls when emails go unanswered.
- Build positive client relationships through professional, friendly, and enthusiastic communication.
- Coordinate interview schedules and availability between clients, candidates, and recruiters.
- Communicate client feedback, updates, and pending matters to the internal recruitment team.
- Follow up on candidate selections, availability, start dates, and onboarding requirements.
- Coordinate pending items such as payment confirmations and equipment requests with the appropriate internal teams.
- Maintain accurate and up-to-date recruitment stages, dates,



and client interactions in Monday.com and HubSpot.
- Manage approximately 15–30 active positions simultaneously, ensuring deadlines and follow-ups are not missed.
- Support additional client outreach and re-engagement activities when the core coordination workload allows.

✅ Requirements

- Fluent English, both written and spoken.
- Experience in outbound customer communication, client follow-ups, account coordination, customer success, appointment setting, or similar client-facing roles.
- Comfortable initiating outbound calls and emails to request updates, feedback, or pending information.
- Strong follow-through and the ability to obtain responses without relying on clients to initiate communication.
- Confident, friendly, and enthusiastic communication style.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple active processes, priorities, and deadlines.
- Strong professional email and phone communication skills.
- Comfortable working with internal systems, CRMs, or project management platforms.

⭐ Preferred Qualifications

- Experience in recruitment coordination, staffing, or hiring processes.
- Background in Customer Success, Account Management, Client Services, or outbound customer support.
- Experience coordinating interviews, candidate submissions, or hiring-related processes.
- Familiarity with HubSpot, Monday.com, or other CRM/ATS platforms.
- Experience re-engaging existing clients and maintaining ongoing business relationships.

? What We're Looking For We want someone who takes ownership of communication and follow-ups.

You don't wait for clients to respond—you proactively reach out, make the necessary calls, and keep things moving. You're approachable, positive, persistent, and comfortable communicating with different types of people.

If you enjoy building relationships, solving communication gaps, and ensuring nothing falls through the cracks, we'd love to hear from you!

? Compensation : $20,000 MXN/month

? Apply today and become part of a team where communication and follow-through make a difference.

📌 Client & Interview Coordinator (Heroica Puebla de Zaragoza)
🏢 Remoto Workforce
📍 Heroica Puebla de Zaragoza