Pavago is seeking a Senior Customer Service Lead & Trainer to lead a remote, U.S.-facing service team. You will coach reps, drive performance, and design training that elevates customer experience across phone, email, chat, and digital channels.
In this hands-on leadership role, you will build scalable processes, monitor metrics, and partner with internal teams to deliver consistent quality. Strong English, and remote leadership experience are essential.
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📌 Remote Senior Customer Service Leader & Training Coach (Heroica Puebla de Zaragoza)
🏢 Pavago
📍 Heroica Puebla de Zaragoza
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