About the Role Our client is searching for a sophisticated and experienced Jefe de Sala to oversee the front-of-house operations at a prestigious dining establishment in Cancún, Quintana Roo . This crucial role demands exceptional leadership, impeccable service standards, and a refined understanding of fine dining etiquette, with a particular emphasis on wine service. You will be responsible for managing the service team, ensuring a flawless guest experience, and maintaining the restaurant's reputation for excellence. The idóneo candidate will possess a passion for hospitality, a strong knowledge of wine and spirits, and the ability to inspire and motivate a team. Join us in Cancún and be at the forefront of the Riviera Maya's exquisite culinary scene.
Key Responsibilities Lead and manage all aspects of front-of-house operations, ensuring seamless service delivery.
Supervise, train, and schedule service staff, including servers, hosts, and sommeliers.
Ensure all guests receive attentive, personalized, and efficient service.
Develop and maintain wine lists, menus, and service standards in collaboration with the culinary team.
Manage guest reservations, seating arrangements, and special requests.
Oversee the maintenance of dining areas, ensuring cleanliness and an inviting ambiance.




Handle guest feedback and resolve any service-related issues promptly and professionally.
Control labor costs and manage inventory for front-of-house supplies.
Uphold the restaurant's high standards for quality and presentation.
Act as the primary liaison between the kitchen and the dining room staff.
Requirements Extensive experience in fine dining restaurant management (Maître d', Floor Manager, Head Waiter).
In-depth knowledge of wines, spirits, and food and beverage pairings. Sommelier certification is a strong asset.
Exceptional leadership, communication, and interpersonal skills.
Proven ability to train and motivate a diverse team.
Strong understanding of service standards and guest relations.
Ability to work under pressure in a fast-paced environment and manage multiple priorities.
Excellent organizational and problem-solving skills.
Familiarity with restaurant management software.
A polished and professional demeanor.
Passion for hospitality and creating memorable dining experiences in Cancún .
Benefits Competitive salary and benefits package.
Opportunity to manage operations in a world-renowned tourist destination.
Professional development and career advancement opportunities.
Be part of a celebrated culinary team.
Staff meals and potential for gratuity share.

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📌 Jefe de Sala con Experiencia en Vinos (Cancún)
🏢 Placements24
📍 Cancún