The E-commerce Website Specialist will be primarily responsible for the day-to-day operations, technical health, and maintenance of the BikesOnline USA Shopify Plus store. You will act as the bridge between technical developers and business stakeholders, lead site improvements, manage app integrations, and ensure a seamless, high-converting shopping experience.

Key Responsibilities:
Technical Management & Maintenance

Site Health: Monitor uptime, speed, and performance across all devices and browsers; troubleshoot and resolve bugs

Security: Implement and maintain security protocols, SSL certificates, and firewalls to protect customer data

Maintain our US Shopify instance & third-party app integrations

Coding Updates: Perform both front and back end updates

Understand the business requirements and determine the appropriate solution to optimize user experience, conversion rate, business metrics

Lead user acceptance testing across all mobile & PC platforms to ensure new features work before going live

Maintain a "single source of truth" for site architecture, login credentials, and process guides

Project Management & Optimization

Roadmap Planning: Prioritize new features and site improvements based on business goals and ROI

Agile Coordination: Manage "sprints" for site updates, ensuring all projects are delivered on time and within budget

CRO & Testing: Design and execute A/B tests to improve the customer journey and increase conversion rates

Stakeholder Liaison: Translate technical requirements into clear updates for senior leadership and marketing teams

Partner with our category management and merchandising team to optimize category pages, product pages, reviews, and product recommendations

Coordinate with the marketing team to launch new products, seasonal promotions, and landing pages

Research and Development

Analyze our website traffic data and sales to find opportunities for conversion rate optimization.



Support our marketing & growth team with a/b testing and continuous improvement of our sales funnel

Research the ecommerce and technology market to discover new apps and technologies that can be applied to our website to improve our ecommerce performance and processes

Carry out rigorous testing to prove uplift in performance

Website Performance

Daily monitoring of site analytics to find areas where we can improve the speed and performance of the website

Support our head of technology on process creation & workflow documentation

AI automation

Support our Solutions Architect with API integrations & AI automation of workflows

SKILLS & EXPERIENCE
Preferred Qualifications:

Degree in Computer Science, Information Technology, Web Development, Digital Marketing or relevant field

Skills & Experience:

5+ years as a full stack developer or website manager, specifically in an ecommerce environment

Strong proficiency in HTML, CSS, JavaScript, Shopify Liquid

Proficiency in Python, Java, or PHP combined with SQL/noSQL database skills

Experience building or supporting AI-driven or agentic solutions (e.g. Claude Code, OpenClaw) is highly regarded

Excellent problem-solving skills with a high level of attention to detail

Strong communication skills, with the ability to translate complex technical concepts into clear business outcomes for non-technical stakeholders

Tools & Technologies:

Analytics & Optimization: Google Analytics, Shopify Analytics, Hotjar, Intelligems, UserTesting, Powermeter (or similar tools for tracking customer behaviour and conversion performance)

E-commerce Platform: Shopify Plus

Third-Party Systems: Brightpearl, Stamped, Freshdesk, Rebuy, Redo

Project Management: Asana

Collaboration & Communication: Slack, Gmail, Miro, Figma

Productivity Tools: Google Workspace (Docs, Sheets, etc.)

VALUES

Delight the Customer

Focus on the Process

Take responsibility

Learn Grow and Develop

One Team Together

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📌 Ecommerce Website Specialist (Colón)
🏢 Bikes Online
📍 Colón