The Shipping Supervisor is responsible for leading all shipping operations to ensure the safe, accurate, and on‑time delivery of finished goods to customers and distribution centers. This role supervises daily shipping activities, coordinates with Production, Planning, Customer Service, Transportation, and Warehouse teams, and drives continuous improvement initiatives to achieve operational excellence. The adecuado candidate is a hands‑on leader with strong organizational skills, excellent follow‑up, and the ability to manage multiple priorities in a fast‑paced manufacturing environment.
Key Responsibilities Operations Management Supervise daily shipping activities to ensure on‑time customer deliveries.
Coordinate shipment priorities based on production schedules and customer requirements.
Ensure accurate order verification, loading, labeling, and shipping documentation.
Monitor daily shipping performance against established KPIs.
Optimize trailer utilization and shipping capacity.
Coordinate carrier appointments and dispatch schedules.
Ensure compliance with domestic and international shipping requirements.
Leadership Lead, coach, and develop shipping personnel.
Conduct daily shift meetings.
Assign workloads and balance manpower according to operational needs.
Monitor employee performance and provide continuous feedback.
Promote teamwork, accountability, and a positive work environment.
Support hiring, onboarding, training, and performance evaluations.
Coordination & Communication Maintain close communication with: Production Planning Purchasing Warehouse Transportation Customer Service Escalate potential shipping risks proactively.
Provide timely operational updates to management.
Ensure effective communication across all shifts.
Inventory & Accuracy Ensure shipping accuracy through verification processes.
Monitor inventory discrepancies affecting shipments.
Support cycle counts and inventory reconciliation activities.
Maintain accurate shipping records within ERP systems.
Continuous Improvement Identify opportunities to improve shipping efficiency.
Lead Lean Manufacturing and Continuous Improvement initiatives.
Develop and maintain standard operating procedures (SOPs).
Reduce shipping errors and transportation costs.
Improve dock utilization and loading efficiency.
Safety & Compliance Ensure compliance with company safety policies.
Enforce PPE requirements.
Maintain clean and organized shipping areas following 5S principles.
Ensure compliance with quality standards and customer‑specific requirements.
Required Qualifications Education Bachelor's Degree in:



Industrial Engineering Logistics Supply Chain Business Administration Related field
Experience 5+ years of experience in Shipping, Warehouse, or Logistics.
2+ years in a supervisory or leadership role.
Experience in a manufacturing environment is required.
Experience managing hourly employees.
Experience with ERP systems (SAP preferred).
Technical Skills SAP / ERP Systems
Microsoft Office (Excel, Word, PowerPoint)
Shipping documentation
Inventory Control
Transportation Coordination
KPI Management
Lean Manufacturing
Root Cause Analysis
Continuous Improvement
Warehouse Management Systems (WMS preferred)
Language Requirements English: Advanced (Bilingual) Verbal communication Written communication Business meetings Email correspondence
Spanish: Native or Fluent Must be able to communicate effectively with both U.S. and Mexico operations.
Leadership Competencies Strong Leadership Team Development Coaching & Mentoring
Decision Making Accountability
Conflict Resolution Adaptability
Results-Oriented Integrity Customer Focus
Core Competencies Excellent organization skills
Strong follow‑up and execution
Sense of urgency
Attention to detail
Analytical thinking
Problem-solving
Time management
Prioritization
Multitasking
Effective communication
Cross-functional collaboration
Key Performance Indicators (KPIs) On-Time Shipment Performance (OTD)
Shipping Accuracy
Truck Utilization
Dock-to-Load Time
Order Cycle Time
Customer Delivery Performance
Shipping Productivity
Safety Performance
Inventory Accuracy
Employee Attendance
Overtime Management
Labor Productivity
Preferred Certifications Lean Manufacturing Six Sigma Yellow/Green Belt APICS / ASCM (Preferred)
OSHA / Safety Training
Forklift Certification (Preferred)
Personal Attributes Strong leadership presence
Excellent communication skills
High level of ownership
Ability to work under pressure
Excellent follow‑up and execution
Ability to make timely decisions
Strong customer service mindset
Continuous improvement mentality
Positive attitude
High ethical standards
Success Profile Safe operations with zero safety incidents.
On‑time shipments that meet customer commitments.
High shipping accuracy with minimal errors.




Effective coordination across Production, Planning, Transportation, and Customer Service.
Well‑trained, engaged, and accountable teams.
Continuous process improvements that reduce costs and improve operational performance.
Strong follow‑up to ensure commitments, corrective actions, and customer priorities are executed on time.
What We Offer Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Logistics and Supply Chain Careers at Dematic Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.
Logistics and Supply Chain Careers at Dematic Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.
KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future‑ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state‑of‑the‑art automation technology and AI‑supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.

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📌 Shipping Supervisor (Centro)
🏢 Kion Group
📍 Centro