Landing in Mexico City’s Polanco office is hiring a Customer Support Analyst. You’ll assist guests by phone, chat, and email from booking onward, coordinate move-ins/out, and resolve home issues with our Field Operations team, hosts, and properties.
You’ll work in English daily with US teams and build hospitality and customer experience skills. The role is full-time, on-site, with a schedule that includes mornings to evenings; strong written and verbal communication and reliable follow-through
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📌 Customer Support Analyst — Hospitality & Guest Experience (Ciudad de México)
🏢 Landing
📍 Ciudad de México
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