Stripe, based in Mexico City, seeks a QA Leader to own quality outcomes across multiple support verticals.
You will manage a team of about six Quality Analysts, drive standardized quality measures, and partner with vertical leads to raise the bar on customer interactions.Your background in QA leadership and data-driven coaching will shape our integral PSO quality program.
You will work closely with Disputes and other verticals, delivering actionable insights, coaching performance, and#J-*****-Ljbffr
📌 Lead Quality Analyst, Product Support Ops (Xico)
🏢 Stripe
📍 Xico