Unishippers, A Growing U.S. Logistics CompanyWe are expanding our team and looking for a driven Logistics Operations Coordinator to support our Small Parcels, LTL and Truckload operation team.Location: Remote

Position: Full-Time | 100% Remote

Compensation: $8/hour plus performance-based incentives

Key Responsibilities:

- Process LTL, FTL, and UPS shipments through TMS and carrier systems
- Generate and review Bills of Lading (BOLs) for accuracy, including accessorials
- Coordinate with carriers and manage shipments from booking to delivery
- Monitor shipments and provide proactive updates to customers
- Resolve service issues, reconsignments, and exceptions
- Maintain accurate shipment records and communication logs
- Book and manage container delivery/drayage shipments
- Coordinate with carriers on tracking, delays, and delivery issues, independently resolving discrepancies.
- Source carriers in the U.S. and Mexico and negotiate rates
- Carrier vetting
- Work with DAT

Qualifications

- Minimum 2 years experience in U.S. logistics operations (brokerage, dispatch, or coordination required)
- Strong written and spoken English




- Ability to communicate professionally with customers, carriers, and internal teams
- Experience with TMS platforms and logistics systems
- Highly organized, detail-oriented, and responsive
- Ability to multitask and handle high shipment volume
- Strong problem-solving skills with the ability to verify carrier claims, identify root causes, and take ownership of resolution
- Reliable internet and a quiet remote work environment

Preferred Skills

- Experience with UPS / small parcel shipping is a plus
- Knowledge of LTL freight classification (NMFC)

Job Type: Full-time Pay: $149.35 per hour

Expected hours: 40.0 per week

Application Question(s)

- How many years of experience do you have providing customer support while handling multiple priorities in a fast-paced logistics or transportation environment?
- An existing customer requests tracking, a carrier issue arises, and a new quote request comes in at the same time. How would you prioritize them, and why?

Work Location: Remote

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