About Terminal

At Terminal, we build high-performing remote engineering teams for the world’s top technology companies through our Talent Platform and Remote Management Platform. Combined, these offerings provide tech companies with everything required to hire, support, and retain top-tier technical talent across the Americas and Europe. Terminal identifies emerging tech hubs, builds robust talent pipelines, and delivers a remote-optimized, candidate-friendly experience.

Backed by premier venture capital firms, Terminal operates as a remote-first organization with presence across the United States, Canada, Mexico, Colombia, Chile, Costa Rica, Spain, Poland, Romania, Hungary, and beyond.

Engagement Summary

Terminal is seeking a highly skilled, cross-functional People Operations & Contracting Lead Consultant, Latin America to serve as our anchor for integral contractor operations and strategic HR partnership in Latam. Operating as an independent contractor, you will balance operational excellence in global contractor lifecycle management with high-impact HR strategy across our Latam markets.

Coordinating deliverables with the People Operations Director, you will be a subject-matter expert advising internal leadership and external client teams on contractor engagement, compliance, and talent strategy in Latin America. You will bridge contractor operational logistics with strategic client-facing HR advisory.

Scope of Services

1. Contractor Operations & Lifecycle Management

- Operational Strategy & Execution: Lead the end-to-end operational workflow for independent contractors,



ensuring seamless onboarding, contract maintenance, compliance verification, and offboarding.
- Contracting & Vendor Management: Oversee contract agreements, scope of work (SOW) alignment, renewal cycles, and invoicing/payment workflows in coordination with Finance and Customer Success teams.
- Stakeholder Communication: Serve as the main point of contact for contractor inquiries, resolving operational friction, billing questions, and contract adjustments promptly.
- Compliance & Risk Mitigation: Ensure contractor engagements comply with local regulations (e.g. misclassification laws, and tax guidelines).

2. HR Strategic Partnership & Client Advisory

- In-Market HR Expertise: Act as a regional HR subject matter expert for Terminal’s client-facing teams and internal leadership across Latin American markets.
- Client & Customer Success Partnership: Collaborate closely with Customer Success and partner company leadership to provide consultative guidance on employee and contractor relations, compensation benchmarks, performance management, and country-specific statutory practices.
- Talent & Engagement Insights: Utilize regional data, employment trends,



and feedback loops to optimize talent retention, benefits frameworks, and remote engagement strategies tailored to software engineers and tech professionals in Latam.
- Scalable Process Optimization: Design, document, and scale operational processes, workflows, and HR guidelines that support Terminal's rapid cross-border expansion.

Required Expertise

- Experience: 5-7+ years of progressive HR Generalist / HR Business Partner experience within the technology or professional services sector in Latin America.
- Contractor & Global Operations Expertise: Demonstrated background overseeing contractor operations, vendor agreements, and cross-border workforce compliance.
- Consultative Skills: Strong business acumen with proven ability to build trust and influence internal executives, C-suite client representatives, and external partners.
- Language Proficiency: Advanced, fluent professional English and Spanish (written and spoken) capable of leading complex client discussions and drafting formal documentation in both languages.
- Time Zone & Availability: Based in Mexico with full operational availability during Pacific Time (PST/PDT) business hours.
- Technical Proficiency: Hands-on experience with global HRIS platforms (e.g., Dayforce, Deel, Rippling, or similar management suites).
- Education & Credentials: Bachelor’s degree in Human Resources, Business Administration, Law, or a related field; specialized HR certification (e.g., SHRM, CIPD, or regional HR equivalent) is strongly preferred.

📌 People Operations Lead (México)
🏢 Terminal
📍 México