Remoto: Trabajo híbrido

Work ScheduleThis position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.Reports To: Director of LTL Operations Location: Monterrey, Mexico Environment: Hybrid Work Schedule: Work Schedule This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.Who We AreRecognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.Purpose Of Your WorkIn LTL Operations working within Redwood Multimodal (one of our entities), you will be responsible for supporting the Director with all orders for our less- than- truck load mode.How You Make a Difference EverydayOrder entry in company software system and external websitesReview load boards/postings to alert carrier sales teams with updatesEnsure all assigned orders are in-transit as expected and to customer specificationExpeditiously resolve issues as they ariseConfirm carriers on booked loads; email sales teams with relevant updates as neededAudit invoices and communicate changes internallyReview Aging reports and communicate directly with carriers on issues and payment statusProvide assigned carriers with all relevant order information and updatesProvide spot quotes to customers and/or internal sales teams (as needed when primary designate is out of office or unavailable).You’ve Got This?Bi-lingual in English/Spanish; proficient level for verbal and written communication.Preferred experience in customer service, procurement, or related role at freight brokerage strongly preferredStrong detail-orientation and problem-solving abilityAbility to plan and organize orders while maintaining quality standards in a high-volume environmentCan-do attitude; flexible in a dynamic industry/work environmentEffective communicatorWhat We OfferAccess to experts and resources for your Learning & Development journeyOpportunity for internal mobilityEmployee referral bonus programEmployee Resource Groups (ERGs)Annual fundraising and volunteer events to give back to communitiesLife Insurance policy for you starting 30 days after employmentPersonal Health Insurance coverage for you – Major Medical30 days “Aguinaldo” Christmas bonus or prorated percentage your first yearVacation time starting at 12 days. Additional days will increase per Mexican LawPremium Vacation 50% vacation days (Prima vacacional)You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican LawYou will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxesRedwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s presente or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.#J-18808-Ljbffr

📌 LTL Operations (Monterrey)
🏢 Redwood Logistics
📍 Monterrey