Pavago is seeking a Senior Customer Service Lead & Trainer to lead a remote, U.S.-facing service team. You will coach reps, drive performance, and design training that elevates customer experience across phone, email, chat, and digital channels.
In this hands-on leadership role, you will build scalable processes, monitor metrics, and partner with internal teams to deliver consistent quality. Strong English, and remote leadership experience are essential.
📌 Remote Senior Customer Service Leader (México)
🏢 Pavago
📍 México