The Business Development Manager is responsible for achieving and surpassing service signing and revenue objectives within the assigned territory, targeting at least double-digit year-over-year growth. This role plays a key part in designing and successfully executing the growth strategy for the Services Business in the territory, ensuring strong alignment with company goals and regional market needs.
Lead demand generation planning in the territory, ensuring strong alignment and articulation with Account Executives.
Develop and deliver effective presentations to clients and business partners, showcasing Toshiba's service solutions and capabilities, and demonstrating how these bring value to their business objectives.
Work closely with Marketing and Business Development teams to conduct client and competitor market analysis that informs demand generation plans and services portfolio evolution.
Cultivate and grow relationships with existing customers to ensure satisfaction and protect the business from competitors, while also generating new customer relationships across multiple retail verticals (grocery, convenience, hospitality, pharmacy, department stores)



and exploring prospects in the retail banking industry. Proven track record of success in B2B sales and complex negotiations.
Over 5 years of experience in the Retail Industry, with solid understanding of customer needs and business drivers.
Strong proficiency in data analysis, forecasting, and budgeting.
Demonstrated ability to work effectively in a team-selling environment, maintaining strong collaboration with cross-functional departments such as Account Executives, Marketing, Solution Design, Business Development, and Delivery, to ensure customer and company objectives are consistently achieved.
Fluent in English, both verbal and written.
Solid working knowledge of IT Support Services and how these solutions address complex business challenges in retail environments.
Skilled in preparing and reviewing sales proposals, cost estimates, ROI studies, and RFP responses.
Experience using CRM software (e.g., Salesforce).
Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to quickly learn additional corporate or industry-specific software.
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📌 Service Sales BDM (Ciudad de México)
🏢 Toshiba Global Commerce Solutions - External
📍 Ciudad de México