Sr. Manager, Training & Education
- Mexico & LATAM Distributors### Sr. Manager, Training & Education
- Mexico & LATAM DistributorsApply: Mexico: Full time: Posted Today: JR101630

About Us
Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.
Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out This is the perfect opportunity to work with some of the best leaders in the industry while you gain the integral and strategic experience to add to your professional toolbox.

Job Description
## WHY THIS ROLE MATTERSThe Senior Manager, Training & Education – Mexico and LATAM Distributors leads the Training & Education strategy for Mexico and provides functional leadership and governance for assigned LATAM distributors. This role translates global learning strategies into locally relevant, scalable, and measurable education programs that support compliant product use, customer adoption, commercial capability, product launch readiness, and business growth.
The position leads the Mexico Training & Education function, manages the operating plan and budget, establishes trainer and distributor capability standards, and serves as the primary strategic partner to Commercial, Marketing, Global Learning & Development, and cross-functional stakeholders. The role also drives training quality, operational excellence, and continuous improvement while supporting strategic customer engagement and business priorities across Mexico and assigned LATAM distributors.### ## WHAT YOU’LL DO




* Lead the annual Training & Education strategy and operating plan for Mexico and assigned LATAM distributors, aligning learning initiatives with commercial priorities, business objectives, and Global Learning & Development strategies. Translate business priorities and capability gaps into scalable, measurable education programs that support customer adoption, commercial effectiveness, product launch readiness, and business growth.
* Develop and execute an integrated portfolio of customer, commercial, product launch, and distributor education programs by partnering with Commercial, Marketing, Medical, Regulatory, Quality, Legal, Global Learning & Development, Key Opinion Leaders, strategic customers, and distributor partners to deliver high-impact learning solutions.
* Manage the Training & Education team, including leadership of the Regional Training Specialist (RTS), while establishing trainer onboarding, certification, calibration, and recertification standards. Provide functional leadership and development support to internal trainers and distributor training partners across the region.
* Lead customer and commercial education initiatives across Mexico by driving onboarding, competency development, coaching, product launch readiness, and ongoing capability-building programs that strengthen commercial performance and customer outcomes.
* Oversee distributor capability development across assigned LATAM markets by assessing learning needs,



implementing train-the-trainer programs, supporting trainer certification, adapting education programs to local market and regulatory requirements, and ensuring consistent regional training standards.
* Ensure all training content, materials, and delivery comply with applicable regulatory requirements, approved product labelling, company policies, quality standards, and clinical governance requirements. Maintain audit-ready training documentation, certification records, competency assessments, and learning materials while supporting inspection readiness and appropriate escalation of product complaints, adverse events, safety observations, and other reportable issues.
* Manage the Training & Education budget, vendor relationships, contracts, and operational resources while overseeing Mexico Experience Center operations, training logistics, scheduling, facilities, inventory, and other activities that enable exceptional customer and commercial learning experiences.
* Measure training effectiveness through performance metrics, governance reporting, and business insights, identifying opportunities and implementing continuous improvement initiatives that enhance organizational capability and business performance.
* Perform other duties as assigned.### ## WHAT WE’RE LOOKING FORRequired* Bachelor's degree or an equivalent combination of education and relevant experience.
* 7+ years of progressive experience in Training & Education, Clinical Education, Commercial Excellence, or Learning & Development, preferably within the medical device, aesthetics, healthcare, or another regulated industry.
* 2+ years of direct people leadership experience, including performance management, coaching, and talent develo

📌 Sr. Manager, Training (México)
🏢 Hydrafacial
📍 México