25 oct
|
Placements24
|
San Luis Potosí
25 oct
Placements24
San Luis Potosí
About the Role
Our client, a leader in the digital beauty and wellness industry, is seeking a highly motivated and experienced Consultor Senior de Belleza y Bienestar Virtual to join their dynamic, fully remote team. This pivotal role is designed for an individual passionate about transforming client experiences through expert advice and personalized wellness strategies, all delivered through virtual platforms. You will be instrumental in driving client satisfaction and retention, acting as a trusted advisor for a diverse clientele across Mexico. The adecuado candidate will possess a deep understanding of beauty trends, skincare, holistic wellness, and effective remote client engagement techniques. This is a unique opportunity to shape the future of wellness consultations and build a thriving career in a remote-first environment, contributing significantly to our client's mission of promoting well-being.
Key Responsibilities
- Conduct in-depth virtual consultations with clients to assess their beauty and wellness needs and goals.
- Develop personalized action plans, including product recommendations, treatment protocols, and lifestyle adjustments.
- Educate clients on product usage, skincare routines, and holistic wellness practices.
- Provide ongoing support and follow-up to ensure client satisfaction and progress.
- Stay abreast of the latest trends and innovations in the beauty and wellness sectors.
- Collaborate with internal teams to improve service offerings and client experience.
- Utilize CRM systems to manage client information and track interactions effectively.
- Deliver engaging virtual workshops and presentations on relevant wellness topics.
- Maintain a high level of professionalism and expertise in all client interactions.
- Contribute to the development of new remote service offerings and digital content.
Requirements
- Minimum of 5 years of experience in a client-facing role within the beauty, spa, or wellness industry.
- Proven track record of delivering exceptional customer service and building strong client relationships.
- Extensive knowledge of skincare, cosmetic products, and holistic health practices.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in using video conferencing tools (Zoom, Google Meet, etc.) and CRM software.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Bachelor's degree in Cosmetology, Esthetics, Nutrition, Wellness, or a related field is preferred.
- Fluency in Spanish; English proficiency is a plus.
- Demonstrated passion for beauty and wellness trends.
Benefits
- As a fully remote position, you will enjoy the flexibility and autonomy of working from home.
- Our client offers a competitive salary, comprehensive health benefits package, opportunities for professional development and continuous learning, and a supportive team environment.
- You will be part of an innovative company culture that values collaboration, growth, and work-life balance.
- Access to cutting-edge wellness resources and exclusive product training will be provided.
- We are committed to fostering a diverse and inclusive workplace where every team member can thrive and make a meaningful impact.
- Join us and help redefine the future of personalized beauty and wellness advice from anywhere in Mexico.
📌 Consultor Senior de Belleza y Bienestar Virtual (San Luis Potosí)
🏢 Placements24
📍 San Luis Potosí