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Job Overview

The Senior Quality & Reliability Engineer is responsible for ensuring product quality, reliability, and customer satisfaction within the Final Assembly area. This position drives root cause investigations, corrective and preventive actions, process improvement initiatives, new product validations, and customer quality activities. The role serves as a key liaison between manufacturing, engineering, suppliers, and customers to ensure compliance with quality requirements, industry standards, and business objectives.

Job Requirements

Key Responsibilities
Quality Management & Problem Resolution Lead root cause investigations for manufacturing defects, customer complaints, process deviations, and reliability concerns. Utilize structured problem-solving methodologies including 8 D, 5 Why Analysis, Fishbone (Ishikawa), and other quality tools. Develop, implement, and verify corrective and preventive actions (CAPA) to eliminate recurring issues. Support containment activities and drive timely resolution of quality concerns. Analyze quality data and trends to identify opportunities for improvement. Customer & Supplier Quality Support Serve as a quality representative for customer-related issues within the Final Assembly area. Participate in customer calls, meetings, reviews, and quality investigations. Interface with suppliers and cross-functional teams to resolve quality problems and minimize business impact. Prepare and communicate quality reports, presentations, and corrective action responses. New Product Introduction & Product Validation Support qualification, validation, and approval activities for new products and processes.



Participate in product launch activities and manufacturing readiness assessments. Coordinate and support PPAP (Production Part Approval Process) submissions as required. Ensure product and process changes meet customer and regulatory requirements. Process Improvement & Operational Excellence Identify and lead continuous improvement initiatives focused on quality, productivity, cost reduction, and process efficiency. Collaborate with Manufacturing and Engineering teams to improve process capability and reduce defects. Utilize data-driven methodologies to improve process performance. Support Lean Manufacturing and Operational Excellence initiatives. Compliance & Documentation Maintain quality documentation, investigation records, action plans, and supporting reports. Ensure compliance with customer requirements, internal procedures, and applicable quality management systems. Participate in audits, assessments, and compliance reviews as required. Present quality performance updates during operational reviews and cross-functional meetings. Safety & Cross-Functional Collaboration Actively participate in plant safety initiatives and promote a strong safety culture. Identify risks and support implementation of preventive actions. Collaborate with Engineering, Operations, Supply Chain, Manufacturing, and Quality teams to achieve business objectives.



Support plant-wide initiatives requiring quality and reliability expertise. Required Qualifications What your background should look like Education Bachelor's Degree in Engineering or a related technical discipline required. Experience Minimum 5-7 years of experience in Quality Engineering, Reliability Engineering, Manufacturing Engineering, Process Engineering, or related technical roles within a manufacturing environment. Experience working in regulated and quality-driven manufacturing industries. Industry Background

Candidates must possess experience in at least one of the following industries:

Automotive Medical Device Aerospace

Experience in multiple industries is highly desirable.

Technical Skills & Knowledge Required Root Cause Analysis methodologies 8 D Problem Solving 5 Why Analysis Fishbone (Ishikawa) Methodology Corrective and Preventive Action (CAPA) Manufacturing Process Improvement Statistical Analysis and Data Interpretation Customer Quality Management Quality Systems and Documentation Control Cross-Functional Project Coordination Preferred PPAP (Production Part Approval Process) APQP (Advanced Product Quality Planning) FMEA Control Plans Lean Manufacturing Six Sigma methodologies AS9100, ISO 9001, ISO 13485, IATF 16949, or similar quality systems Language Requirements

English
- Advanced (Required)

The Candidate Must Be Comfortable Leading and participating in customer calls. Communicating with integral teams and sister plants. Supporting customer visits and quality reviews. Preparing written technical reports and 8 D responses. Participating in training and business discussions conducted in English. Travel Requirements Ability to travel greater than 10% of the time. Travel may include visits to other manufacturing sites, custome

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