Job Overview

Our client is seeking a Logistics Customer Support Coordinator (GoHighLevel) to manage day-to-day clerical and operational tasks, serving as the first point of contact for inbound communications while streamlining workflows for a transportation service.

Schedule

Monday - Friday, 7:00 AM - 3:00 PM CST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

Handle high volumes of inbound calls from riders, customers, and drivers, providing timely updates on ETAs and service inquiriesManage email correspondence with contracted organizations, including processing and sending invoicesCoordinate and build daily driver schedules and route assignments to ensure next-day readinessGenerate and distribute quotes for ride requests, supporting both one-time and weekly booking clientsLeverage Go High Level to build automations and streamline customer communication workflowsMaintain organized records of client bookings, driver availability, and service contractsEnsure seamless coordination between drivers, clients, and contracted healthcare and corporate partnersMaintain service quality standards appropriate for medical and workforce transportation clients

Requirements

Proven experience using Go High Level, including setting up automations and managing workflowsAt least 3 years of experience in logistics, transportation,



or dispatch coordinationExcellent verbal communication skills with a warm, compassionate phone mannerStrong organizational and multitasking abilities in a fast-paced environmentHigh level of attention to detail, particularly with scheduling and invoicing accuracy

Independent Contractor Perks

Permanent work from homeImmediate hiringHealth Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Disclaimer:

Please note that only CVs submitted in English will be considered. Profiles not provided in English will not be taken into account.

Aviso:

Tenga en cuenta que solo se considerarán las hojas de vida presentadas en inglés. Los perfiles que no se envíen en inglés no serán tomados en cuenta.

📌 Logistics Customer Support Coordinator (GoHighLevel) (Miguel Hidalgo)
🏢 Empresa líder
📍 Miguel Hidalgo