RUI USA, LLC in Mexico City is hiring a Retention & Customer Experience Representative to join our growing BPO. You will engage customers considering changes or cancellations, identify concerns, and apply retention strategies to build loyalty in a fast-paced contact center.
Advanced English and strong communication are essential. This full-time role offers a base salary of 19,******,000 MXN per month, a bonus of up to 25%, paid training, full IMSS benefits, monthly food vouchers, and two days
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📌 Customer Retention & Experience Specialist (Xico)
🏢 RUI USA
📍 Xico