ABOUT THE ROLE
You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on. You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard. WHAT YOU'LL OWN 1. Listing Content & SEO
- Keyword research, title and bullet copy, A+ content body text, backend search terms
- Optimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploads
- CTR and conversion rate A/B testing, indexation and keyword tracking reports
- Phase 1–4 SEO strategy, competitor research, and keyword placement files 2. Creative & Image Management
- Develop main image optimization ideas and write clear design briefs for the GD team
- Review designer output, coordinate revisions, and upload finals to Amazon
- Manage A+, Premium A+, and Brand Store design end-to-end 3. Account & Catalog Management
- Day-to-day Seller Central operations across all assigned accounts
- Resolve suppressed ASINs, catalog errors, and Seller Support cases
- Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health 4. Client Management
- Handle technical queries and operational updates; always keep the Brand Manager looped in
- Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies
- Run SKU-level profitability analyses and surface margin improvement opportunities 5. Graphic Designer Coordination
- Ensure the Graphic Designer always has a full workload — listing images, A+, Brand Story, Storefront




- Provide clear briefs with reference images and communicate client expectations precisely
- Review designed assets, coordinate revisions, and obtain client approval before uploading 6. Task & ClickUp Management
- Keep daily capacity workload up to date in ClickUp every single day
- After every meeting, ensure all action items are captured as tasks with due dates
- Flag blockers immediately — never let missed goals go unaddressed 7. Growth & Strategy
- Develop growth strategies aligned with client goals; share recommendations with the Brand Manager
- Coordinate with PPC on keyword lists, TACoS targets, and campaign performance
- Implement at least one category-specific strategy per quarter (out-of-the-box thinking required) 8. Reporting & Documentation
- Submit daily check-ins and weekly summaries
- Build and maintain SOPs for AM-related processes
- Maintain task records and client data on Airtable and Google Drive HOW YOU'LL BE MEASURED You'll be evaluated across five dimensions — and you'll always know exactly where you stand. Client Health & Retention
- Zero client churn — the target, every quarter
- Sub-8-hour average response time to client emails and Slack
- NPS and client satisfaction: clients feel known, heard, and valued Revenue & Growth
- Month-over-month and year-over-year revenue growth across managed accounts
- TACoS trend: maintaining or improving while scaling revenue




- Buy Box % maintained and improved on key ASINs Listing & Content Quality
- Number of listings improved per month (copy, images, A+ content)
- Measurable CTR and CVR lift from listing changes
- Suppressed and error listings resolved promptly Operational Discipline
- 90%+ ClickUp task completion rate — overdue tasks target: zero
- Daily check-ins submitted on every working day
- At least one automation or AI project implemented per quarter Initiative & Leadership
- Proactive recommendations to clients: pricing, launches, deals, channel strategy
- SOPs created, templates built, team knowledge shared
- New Amazon knowledge demonstrated weekly in Pod meetings Requirements WHO YOU ARE You're not a task-ticker. You're an operator who thinks like a strategist, communicates like a pro, and takes pride in accounts running flawlessly. You spot problems before clients do. You bring answers, not just questions. You want to grow — and you're willing to put in the daily work to get there.
- 2-3 years of experience managing Amazon brand accounts in Amazon Seller Central
- Experience working at an Amazon agency or working with an Amazon agency
- Experience with Amazon listing SEO, including keyword research, listing copy, and indexation
- Excited by AI tools and automation — not intimidated by them, with experience using AI tools for ecommerce or operational workflows, including Claude AI or Google Gemini
- Experience managing client communication and updates for brand accounts, including handling client emails and Slack, preparing performance decks, and walking clients through account issues and next steps
- Comfortable coordinating a Graphic Designer's daily workload, including briefing listing images or A+ content and coordinating revisions

📌 Amazon Account Strategist (México)
🏢 GigaBrands
📍 México