Company

Qualcomm Intl Inc., Mexico Branch Office

Job Area

Information Technology Group, Information Technology Group > IT Engineering

General Summary

We are looking for a Senior Jenkins Administrator to own and evolve our enterprise Jenkins platform used by multiple engineering teams. In this role, you will manage Jenkins as a highly available, secure, scalable CI/CD service, deployed across Linux virtual machines, Kubernetes clusters, and cloud infrastructure. You will lead platform operations, reliability engineering, security hardening, and automation—ensuring Jenkins remains a dependable backbone for build, test, and deployment workflows. You will partner closely with application teams, SRE/Platform Engineering, Security, and Infrastructure to deliver a robust Jenkins service with clear operational standards, observability, and governance.

Responsibilities

Jenkins Platform Operations & Administration

- Own day‑to‑day administration of Jenkins controllers (shared and/or dedicated), including configuration, upgrades, plugin lifecycle management, and scaling.
- Manage Jenkins at an infrastructure/platform level: controller sizing, agent strategy, capacity planning, and overall platform reliability.
- Standardize Jenkins configurations using “configuration as code” practices (e.g., controller configuration management, repeatable provisioning).
- Implement operational runbooks, on‑call readiness, incident response procedures, and root cause analysis for Jenkins platform issues.

Reliability, Availability & Performance Engineering

- Ensure high availability, resilience,



and performance of Jenkins infrastructure across VMs and Kubernetes.
- Design and implement backup/restore strategies (controller configuration, job metadata where applicable, secrets references, and artifacts integration points).
- Define and track SLOs/SLAs, platform health KPIs, and continuous improvements to reduce MTTR and operational toil.
- Troubleshoot complex issues spanning Jenkins, agents, networking, storage, DNS, certificates, identity, and underlying OS/K8s layers.

Kubernetes, Containers & Build Agents

- Operate Jenkins on Kubernetes (where applicable), including controller deployments, ingress, persistent storage, and network policies.
- Build and maintain enterprise‑grade agent container images (toolchains, security baselines, patching, provenance).
- Optimize agent provisioning strategy (static vs. dynamic agents), resource quotas/limits, node/pod scheduling, and isolation for multi‑tenant environments.
- Establish governance around agent images, tool versions, and dependency management to ensure consistency and reproducibility.

Security, Compliance & Governance

- Implement secure Jenkins patterns: RBAC/authorization, least privilege, credential governance, secrets management integrations, and auditability.
- Drive platform hardening: secure plugin usage,



controller/agent isolation, network restrictions, and secure defaults.
- Partner with Security teams to remediate vulnerabilities and ensure compliance with enterprise policies (e.g., access reviews, logging, change control).

Cloud & Infrastructure Integration

- Support Jenkins deployments and integrations across cloud environments (AWS/Azure/GCP or internal cloud), including IAM concepts and connectivity patterns.
- Integrate Jenkins with enterprise services such as artifact repositories, container registries, SCM systems, secret stores, and observability stacks.
- Automate provisioning and changes using Infrastructure as Code (IaC) and CI/CD for platform components.

Stakeholder Enablement & Support

- Provide best practices, consultation, and platform support for application teams consuming Jenkins (tenants).
- Create clear documentation, onboarding guides, and self‑service patterns to improve developer experience while maintaining governance.
- Participate in change management, release planning, and communications for platform maintenance windows and upgrades.

Minimum Qualifications

- 3 years’ experience with a bachelor’s degree, 5 years without of the following: CI/CD, DevOps, SRE, or Platform Engineering with 3+ years hands‑on Jenkins administration in enterprise environments.
- Strong experience managing Jenkins controllers and plugins, including upgrades, compatibility management, and operational troubleshooting.
- Solid Linux systems administration skills (processes, systemd, networking, storage, performance, tr

📌 Senior Jenkins Administator (Ciudad de México)
🏢 QUALCOMM
📍 Ciudad de México