JumpCloud Inc. is a remote‑first SaaS company delivering AI‑powered IT management. We seek a technically adept Support Engineer to resolve customer issues via email, phone, chat, or remote sessions while maintaining a high standard of service.
You will handle mission‑critical incidents, collaborate with product and learning teams, and contribute to knowledge base and onboarding efforts for new customers.
📌 Remote SaaS Support Engineer Tier 1 (Estado de México)
🏢 JumpCloud
📍 Estado de México
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