Sr. IT Analyst – Manufacturing SystemsThe Role

The Sr. IT Analyst – Manufacturing Systems is responsible for supporting, sustaining, and enhancing critical manufacturing applications and shop-floor technologies that enable efficient and reliable production operations. As part of the Information Technology organization, this role serves as a key partner to Manufacturing Operations, Engineering, Quality, Controls/Automation, and IT teams to ensure manufacturing systems are integrated, optimized, and aligned with business objectives. This position combines strong manufacturing process knowledge, MES/MOM expertise, technical troubleshooting, IT/OT integration capabilities, and business analysis skills to support daily operations while driving manufacturing technology modernization and global process standardization initiatives.

What You’ll Do (Impact Areas)Manufacturing Systems Support & Operations

Provide Level 2 and Level 3 functional and technical support for MES/MOM platforms and other manufacturing applications. Troubleshoot and resolve production-impacting issues involving manufacturing systems, interfaces, databases, equipment connectivity, and data flows. Coordinate issue resolution across Operations, Engineering, Controls, Infrastructure, Application Support teams, and external vendors. Participate in incident management, problem management, change management, and root cause analysis activities. Develop and maintain support documentation, troubleshooting guides, and knowledge articles.

Business Analysis & Process Improvement

Collaborate directly with plant stakeholders to understand manufacturing processes, operational challenges, and business requirements. Gather, document, and analyze business, functional, and technical requirements.



Conduct process mapping, fit-gap assessments, testing, and solution validation activities. Identify opportunities to improve manufacturing process efficiency, usability, reliability, and system performance. Translate operational requirements into functional specifications for development and integration teams.

Manufacturing Integration & Connectivity Support

Support integration between enterprise applications, manufacturing execution systems, and shop-floor equipment. Collaborate with Controls, Automation, and Operational Technology (OT) teams to resolve machine-to-system integration challenges. Support and maintain integration technologies such as: OPC UA MQTT REST APIs SQL Industrial communication protocols. Ensure manufacturing systems and connected devices operate reliably and efficiently.

Technology Modernization & Standardization

Support manufacturing technology modernization initiatives across general operations. Contribute to global manufacturing process standardization efforts. Recommend technology enhancements that improve operational performance and scalability. Partner with business and technology teams to implement best practices across manufacturing systems.

Governance, Quality & Continuous Improvement

Support compliance with IT standards, system controls, security requirements, and operational procedures.



Drive continuous improvement initiatives focused on system reliability, supportability, and operational excellence. Ensure documentation and support processes remain current and aligned with business requirements. Participate in solution testing, deployment, and post-implementation support activities.

What Success Looks Like

Manufacturing applications operate with high reliability and minimal production disruption. Critical issues are resolved quickly and root causes are effectively addressed. Manufacturing processes are optimized through technology-enabled improvements. Business stakeholders receive responsive and effective support. MES/MOM platforms and integrations consistently meet operational requirements. Global standardization initiatives improve efficiency and consistency across manufacturing sites. Manufacturing system performance, usability, and supportability continuously improve. IT and Operations teams maintain strong collaboration and alignment.

Core Competencies

- Manufacturing Systems Support
- MES/MOM Application Expertise
- IT/OT Integration
- Business Analysis and Requirements Management
- Root Cause Analysis and Problem Solving
- Manufacturing Process Knowledge
- Incident and Change Management
- SQL and Database Management
- Cross-Functional Collaboration
- Continuous Improvement
- Technical Documentation
- Stakeholder Management
- Communication and Influence
- Operational Excellence

What You Bring (Qualifications)

- Required Bachelor’s degree in Information Technology, Computer Science, Engineering, Automation, Manufacturing Engineering, or a related technical discipline; equivalent experience may be considered.
- 5+ years o

📌 Sr. IT Analyst- Manufacturing Systems (Monterrey)
🏢 Clarios
📍 Monterrey