QAD Inc. is seeking a Sr. Support Engineer, MO for a fully remote role based in Mexico. You will diagnose and resolve complex issues across QAD and Progress databases, perform DBA tasks, and guide customers via CRM, phone and email.
Responsibilities include documentation, training material development, and close collaboration with R&D; and Product Management. The role requires 24/7 availability with shift and on-call coverage as needed.
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📌 Senior MO Support Engineer — Remote (Mexico) (México)
🏢 Qad
📍 México
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